Dispute Resolution

Insurance Disputes

If you’re going through a dispute with your insurance company, we can help you find a resolution – and recover your losses.

110+
years of service
26+
experienced partners
400+
advisers and growing

Insurance dispute solicitors: Expert legal advice

When your insurer says no

House insurance, travel insurance, pet insurance – we all spend hundreds of pounds a year to protect the things we value against disaster. So when the worst happens we’re covered and we can make a claim.

Sometimes insurance companies will say that they’re not liable to pay out in the particular circumstances of your case. When that happens, you’ll probably feel badly let down and angry. We’ve all heard people say ‘it’s not worth the paper it’s written on’. You’ll want to know if there’s anything you can do. That’s where we can help.

How we can help with your insurance dispute

We’ve got a team of expert insurance lawyers who can advise you on your disputed insurance claim. We’ve worked with lots of clients over the years so we understand how you’re feeling. Unfortunately, we are unable to deal with car insurance claims under £10,000 however, you can take these disputes up with the Ombudsman here. If your claim is over £10,000 please do contact us and we can help you.

"Very professional and well-organised team. Timely communication of case developments and considerations, and excellent availability of associates." Legal 500 2026

We look at every detail

We can take a close look at the small print for you and advise whether you can bring a claim against your insurance company to recover your losses. If you want us to, we’ll take your case up and, if need be, we’ll take legal action on your behalf.

Recent successes for clients

We’ve successfully advised customers who’ve brought actions against their insurance companies to recover their losses in cases of:

  • damage by fire
  • escape of water
  • subsidence
  • explosion
  • and by motor vehicles.

We’ve also advised customers in cases of personal injury and critical illness where the insurance company was arguing that it was not liable to pay out. 

Legal and financial advice under one roof

Tees is a top-tier Legal 500 firm offering joined-up legal and financial services. We have our own independent financial advisers (IFAs), who work closely with our lawyers.

Our advisers provide holistic financial planning and as we are not connected to any one provider, we can offer a whole-of-market approach for the range of products we can advise on. We can also give independent advice for a whole range of insurance products to protect you and your family. Our IFAs are regulated and authorised by the Financial Conduct Authority, which means we’re accountable for the advice we give.

Get in touch today, we’re here to help

If you’re facing a dispute over an insurance claim, our specialist insurance dispute team can help you understand your options and guide you through the process. Speak to us today for clear, practical legal advice tailored to your circumstances.

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Mon–Fri: 9:00am – 5:30pm

 

Tees Law does not provide Legal Aid. You can find more information here about Legal Aid and eligibility requirements.

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