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Insurance Disputes

If you're going through a dispute with your insurance company, we can help you find a resolution - and recover your losses.
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We're proactive

We don’t just look after you, we look out for you.  That means we bring you insights, advice and keep you up to date on all kinds of legal matters so you can keep ahead.

We’re expert-led

We match a member of the team with the right expertise to every client, who will invest time getting to know you, who will look after your interests and ensure you have access to the whole firm when you need it.

We talk your language

The legal and financial matters might be complex, but we aim to keep things straightforward and explain everything in terms that are relevant to you.

Overview

Insurance dispute solicitors: Expert legal advice

House insurance, travel insurance, pet insurance – we all spend hundreds of pounds a year to protect the things we value against disaster. So when the worst happens we’re covered and we can make a claim.

Sometimes insurance companies will say that they’re not liable to pay out in the particular circumstances of your case. When that happens, you’ll probably feel badly let down and angry. We’ve all heard people say ‘it’s not worth the paper it’s written on’. You’ll want to know if there’s anything you can do. That’s where we can help.

We’ve got a team of expert insurance lawyers who can advise you on your disputed insurance claim. We’ve worked with lots of clients over the years so we understand how you’re feeling. Unfortunately, we are unable to deal with car insurance claims under £10,000 however, you can take these disputes up with the Ombudsman here. If your claim is over £10,000 please do contact us and we can help you.

We look at every detail

We can take a close look at the small print for you and advise whether you can bring a claim against your insurance company to recover your losses. If you want us to, we’ll take your case up and, if need be, we’ll take legal action on your behalf.

How we can help

If you’d like to meet one of our experts for a confidential, no obligation chat, please get in touch.

We have offices across Cambridgeshire, Essex and Hertfordshire, but we can help you wherever you are in England and Wales.

Very professional and well-organised team. Timely communication of case developments and considerations, and excellent availability of associates.

Legal 500 UK, 2026

Recent successes for clients

We’ve successfully advised customers who’ve brought actions against their insurance companies to recover their losses in cases of:

  • damage by fire
  • escape of water
  • subsidence
  • explosion
  • and by motor vehicles.

We’ve also advised customers in cases of personal injury and critical illness where the insurance company was arguing that it was not liable to pay out. 

Get in touch

Our experience in insurance disputes

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Key people

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Gerard Gibbs

Gerard Gibbs

Associate
Dispute Resolution

Ana James-Pittau

Senior Associate
Dispute Resolution
Darren Perks, litigation

Darren Perks

Executive Partner
Dispute Resolution

Featured insights

Frequently asked questions

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0800 013 1165
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