Sarah O'Sullivan, Author at Tees Law

Sepsis medical negligence claims – baby Yousef’s story

Posted on 15 January 202418 May 2025 by Sarah O'Sullivan

Sepsis is a life-threatening condition that can cause organ failure and death. In the UK, there are around 245,000 cases of sepsis every year.

Prompt identification and timely treatment of sepsis is vital to avoid catastrophic outcomes. When sepsis is not recognised, or medical care is delayed, the outcomes for patients can be devastating. Some patients may have to have limbs amputated, whilst others might suffer severe organ damage. And, in the UK alone, nearly 50,000 people lose their lives to sepsis-related complications every year.

Tragically, this is what happened to one-year-old Yousef, who died of sepsis on 5 February 2023.

Baby Yousef was the son of Mohammed Elsiddig and Duaa Siyed Ahmed, both of whom are qualified medics. But despite being doctors themselves, numerous medical professionals failed to listen to Mohammed and Duaa’s repeated and increasingly urgent concerns. Tragically, by the time treatment was started, it was far too late.

What causes sepsis?

Sepsis (also known as septicaemia or blood poisoning) is a life-threatening medical condition that occurs when a person’s immune system overreacts to an infection and begins to attack the body’s tissue and organs. People with weakened immune systems are at higher risk of such infections, and therefore at higher risk of developing sepsis.

It can be triggered by any kind of infection, including colds and flus, infected cuts and chest infections. Sepsis can lead to tissue damage, shock, multiple organ failure, blood clots and – particularly if it is not recognised and treated quickly – death.

Sepsis symptoms

Sepsis presents differently in adults and children, which is why awareness of the symptoms is so vital.

Sepsis symptoms in adults

According to the UK Sepsis Trust, adults who present with sepsis might have some or all the following symptoms:

Confusion or slurred speech
Extreme shivering or muscle pain
Not passing urine
Severe shortness of breath
Feeling extremely ill
Mottled or discoloured skin.

Signs of sepsis in children

Babies and children with sepsis might present with some or all of the following symptoms:

Fast breathing
Fits or convulsions
Mottled, blue or pale skin
A rash that doesn’t disappear with pressure
Lethargy
Abnormally low temperature
Vomiting
Not passing urine.

Yousef’s story – multiple failures to diagnose and treat sepsis

Yousef’s death was a tragedy and could have been avoided with earlier diagnosis and treatment. Throughout his illness, he presented with many, if not all, of the sepsis red flags described above – but the signs were missed time and time again.

Yousef’s illness began with fever and flu symptoms shortly after having his one-year vaccinations. His parents understandably thought that this was a passing viral illness and treated him symptomatically with Ibuprofen and Calpol. When he continued to feel poorly, they took him to his GP, who agreed it was probably viral.

Yousef’s first attendance at A&E

A few days later, Mohammed and Duaa took Yousef to A&E. By this time, his fever had lasted for nearly a week, he was not taking much food or fluid, and he had a cough and was not his usual self. Yousef had also become lethargic, sleeping through the whole night – something that was unusual for him.

Mohammed and Duaa were extremely concerned that Yousef may have sepsis and begged the doctor to do blood tests. The doctor refused, said it was likely resolving flu and sent Yousef away with oral antibiotics.

Yousef’s second attendance at A&E

The next day, Yousef’s fever took a turn for the worse and he was shivering and vomiting. He couldn’t keep his antibiotics down. He had difficulty breathing. His parents called 999 and were told to wait for a callback. They were so worried about Yousef that they instead decided to take him back to A&E.

After being triaged as non-urgent, waiting for five hours and being told they were facing an 18-hour wait for treatment, Mohammed and Duaa decided to take their baby home as his antibiotics were due.

After a short spell of improvement, Yousef’s condition deteriorated. He developed diarrhoea and his urine output significantly decreased. His temperature reached an all-time high. He didn’t want to eat or drink. His breathing became fast and flat. His heart rate was rapid and his skin was mottled.

Emergency 999 call

· Mohammed called 999 and described Yousef’s symptoms. After listening to his breathing, the ambulance clinician said that she was extremely concerned that Yousef may have sepsis – however, there were no ambulances available for 10 hours. His parents were advised to take Yousef to A&E themselves within the hour.

Yousef’s third attendance at A&E

Despite the phone operator giving them a referral that was supposed to get Yousef seen more quickly, on arrival, Yousef was treated as non-urgent. Terrified that Yousef had sepsis, Mohammed challenged the triage nurse (who had witnessed Yousef vomiting) but he was told, “Just because you think he has sepsis doesn’t mean he has it.”

Yousef was seen by a doctor, but Mohammed and Duaa were told he likely just had a normal fever. The doctor would not listen to them and Mohammed remembers him cutting Duaa off mid-sentence several times. The doctor refused to do blood tests but agreed to observe Yousef overnight. After judging the overnight results as normal, he stopped Yousef’s antibiotics.

Following more pressure from Mohammed and Duaa, he agreed to perform a blood gas test – which does not check for infection – the results of which were said to have come back normal.

The doctor said to Mohammed: “I’m now happy, it’s your turn to be happy.” Mohammed states that he retorted: “How could I be happy when I’m seeing my child poorly in front of your eyes and you’re not doing anything for him?” Mohammed was told he was worrying too much and, when challenged further, the doctor told Mohammed that he was over-worried. The family were, again, sent home, feeling unapologetically dismissed.

Private bloods

By now, Mohammed and Duua were so desperate, that they decided to try to arrange for private blood tests. As a same-day appointment was unavailable, they booked one for the next day.

The private GP was seriously concerned about Yousef’s condition and strongly advised that Yousef be seen by either the NHS GP or a paediatrician. The blood results took several days to process. When they did come back, they clearly showed high levels of infection in Yousef’s blood.

NHS GP Visit

Whilst at the private GP, Yousef’s NHS GP called to follow up on his recent hospital visit. Mohammed told the GP that Yousef’s condition was deteriorating. His temperature was high, his nappies dry, his stools loose, he was refusing to eat and he was interacting less. He was lethargic and irritable.

The GP agreed to see Yousef face to face in the clinic but diagnosed him with hand, foot and mouth disease – despite a rapidly developing skin rash and no symptoms in these areas of his body.

Mohammed and Duaa asked the GP to refer Yousef back to the hospital for further assessment, but the GP refused to refer him. Once again, Mohammed, Duaa and Yousef were sent home. They remember feeling angry and frustrated, and like they were being ‘gaslighted’.

Yousef’s fourth attendance at A&E

Later that day, Yousef’s parents noticed swelling and discolouration around his bottom, which looked like an abscess. They rushed him back to A&E, where their concerns were once again dismissed.

It was only when Yousef began struggling for breath that he was rushed into a side room and put on oxygen. With his parents crying by his side, a consultant finally admitted that Yousef might have sepsis. Mohammed remembers saying, “I don’t want him to die.”

“Everything was too slow,” said Mohammed. “Giving him IV fluids, and antibiotics, you could see he was in severe pain. We begged them many, many times to give him something for the pain, but everything was slow. Everything was delayed.”

Yousef was eventually intubated and admitted to the paediatric intensive care unit (PICU) after suffering a vacant episode. Sadly, following several cardiac arrests – which resulted in a lack of oxygen and brain death – Mohammed and Duaa’s little boy passed away from overwhelming sepsis. He had just turned one.

Seeking justice and raising awareness

With the help of Janine Collier, who heads up the Medical Negligence team here at Tees, Mohammed and Duaa are bringing a sepsis negligence claim against Birmingham Children’s Hospital and are working to raise awareness of sepsis and the importance of listening to parental concerns, to ensure a lasting legacy for Yousef.

They said: “Our son was failed. He had many chances to survive, but they were all missed by healthcare professionals. He suffered so much pain and we still suffer from the trauma and horrible pain of losing our precious baby because of a whole system failure, medical negligence and lack of sepsis awareness.

“More must be done to stop the trauma and horror that we and other families have been through. We are very passionate about making a change – all hospitals should be able to follow Sepsis Trust or NICE guidelines and prevent such dreadful outcomes due to a completely curable and preventable illness.

“Parental concerns and repeated visits to A&E are equally important in recognising sepsis. Only together can we change a broken system and raise awareness about sepsis amongst parents and – most importantly – the professionals who are responsible for caring for us and our children.”

Janine, who is working closely with Mohammed and Duaa on their case, said:

“This is yet another devastating instance of how an overwhelmed health system and a total lack of sepsis awareness, has resulted in an entirely preventable death. At just one-year-old, Yousef has had his whole life snatched away from him, leaving his parents’ world in tatters.”

“Nothing will ever replace Yousef or make up for his death. However, we can work hard to secure justice for him and support Mohammed and Duaa as they in turn do everything they can to prevent this kind of tragedy from ever happening to another family.”

Tees Better Future Fund empowers Cambridge Acorn Project with £5,000 grant to extend trauma-informed support

Posted on 10 January 202429 March 2025 by Sarah O'Sullivan

The Tees Better Future Fund proudly announces its latest triumph in fostering positive change within communities, as it awards a £5,000 grant to Cambridge Acorn Project. Selected as one of four recipients in the recent round of applications, the Cambridgeshire-based charity is set to make a profound impact on the lives of children and families facing trauma, abuse, or emotional distress.

Cambridge Acorn Project stands as a beacon of hope, dedicated to alleviating the inequalities experienced by families across Cambridgeshire. With a therapeutic model of social work, the charity extends its support to children, young people, and families who have endured trauma while navigating the challenges of poverty.

“We’re delighted to have been awarded funding from Tees’ Better Future Fund. This money is vital to extending our services in Cambridge and ensuring more children and families can access our support. With Cambridge being one of the most unequal cities in the UK it is imperative that we can embed our services in local communities to ensure quick and easy access to therapeutic support for children and families who have experienced trauma and abuse.”

The demand for their services has surged as an increasing number of children and families find it challenging to access support from existing channels, particularly around mental health services. In response to this pressing need, the Cambridge Acorn Project is expanding its reach by establishing a new satellite hub in the King’s Hedges ward, complementing the success of their existing Cambridge Drop-In Hub in Abbey Ward.

The King’s Hedges area of Cambridge is amongst the 20-30% most deprived in the UK, underscoring the pervasive deprivation prevalent within the city. The extended satellite provision aims to make therapeutic support easily accessible to more children and families, allowing them to drop into their local wellbeing hub without the need for a professional referral. This innovative approach is rooted in person-centred service delivery, ensuring that support is delivered in a manner that aligns with their needs and preferences.

“Cambridge Acorn Project is truly inspirational – tirelessly dedicating itself to delivering comprehensive, trauma-informed therapeutic and structural support to children and families navigating trauma and poverty. Having collaborated closely with CAP over the past year, we have witnessed firsthand the transformative impact of their work and the urgent and increased demand for CAP’s services. The forthcoming expansion through a new satellite hub in King’s Hedges is a beacon of hope, ensuring that more children and families can readily access the vital support they deserve. We are delighted to stand in partnership with Cambridge Acorn Project as they continue their mission to alleviate the suffering of children and their families, making a lasting difference in our community.” Commented Janine Collier, Co-Chair of the Tees Better Future Fund.

Trained, registered therapists, social workers, caseworkers, and assessment practitioners, along with supervised peer-support volunteers, will form a dedicated team providing a range of services through the new satellite hub. From enrichment support for children to family support fostering safe homes, the hub will serve as a comprehensive resource hub offering planning support, casework support, and a referral pathway to the legal clinic delivered in partnership with Tees.

To open this new satellite hub one morning per week in term time, the Cambridge Acorn Project will also need to increase staffing around the satellite hub to ensure they can undertake outreach hub services and also undertake follow-up work generated from contacts at the hub.

“The additional staff capacity will not only enhance our ability to provide personalised therapeutic support to children and families but also strengthen our collaborations with schools, businesses, and voluntary partners. Together, we can create a network of support that has the potential to support emotional recovery for children and families post-trauma,” emphasised Hannah Chapman, Cambridge Acorn Project’s Charity Manager.

As an example of the transformative nature of their work, a parent who has recently accessed the existing hub explained: “This service has saved my sanity and given us hope for the future. I don’t know what would have happened without the understanding, support, and encouragement I’ve gained”.

The Tees Better Future Fund and the Cambridge Acorn Project are united in their mission to create a better future for children and families facing adversity. This grant represents a shared commitment to building resilient communities where every child has the opportunity to thrive.

Shared ownership home: What does ‘staircasing’ mean?

Posted on 20 December 202327 March 2025 by Sarah O'Sullivan

If you live in a shared ownership home, you might have considered buying additional shares in your property. This process is known as staircasing.

What is staircasing?

Staircasing is when you purchase more shares of your shared ownership property, gradually increasing your ownership percentage. As outlined in your lease, you have the option to buy further shares, which means:

Greater ownership: You own a larger portion of your home.
Lower rent: You pay less rent on the shares you don’t own.
Full ownership potential: Most shared ownership properties allow you to eventually staircase to 100%, becoming the sole owner.

To find out if your property allows full staircasing, check your lease or speak with your landlord.

Benefits of staircasing

When you staircase to 100% ownership, you’ll no longer pay rent. You will still need to cover your mortgage, but securing a standard mortgage rate may become easier, compared to a shared ownership mortgage.

How Does Staircasing Work?

Let’s say you initially bought a 30% share of your home. Later, you decide to buy an additional 20%. You would then own 50% of your property.

Interim staircasing: This refers to any partial share purchases (e.g., going from 30% to 50%).
Final staircasing: If you staircase to 100%, you become the sole owner.

Are there any restrictions?

Some properties have restrictions on staircasing due to planning permissions. This is often to ensure homes remain available for local people rather than becoming second homes. Check your lease or consult your landlord to understand any limitations.

Do you have to staircase?

No, staircasing is completely optional. It’s a great choice if your financial situation improves and you want to invest more in your home. However, it’s not a requirement.

Costs to consider

Staircasing does come with additional costs, including:

Property valuation: A surveyor will determine your home’s current market value.
Legal fees: You’ll need a solicitor to handle the legal process.
Stamp duty: Depending on how much you staircase, you may need to pay Stamp Duty.

Financing your staircasing

If you don’t have sufficient savings, you can consider remortgaging to release funds and extend your mortgage term. Many lenders offer options to help finance additional share purchases.

Final thoughts

Staircasing can be a great way to increase your property ownership and reduce rent payments. To explore your options further, review your lease, speak to your landlord, and seek professional financial and legal advice.

If you have any questions, contact our conveyancing team today.

Tees Better Future Fund boosts Enterprise East Group’s social impact in Saffron Walden

Posted on 19 December 202329 March 2025 by Sarah O'Sullivan

The Tees Better Future Fund proudly announces its latest round of grants, with Enterprise East Group emerging as one of the recipients. This grant will propel the impactful work of Enterprise East Group, a Saffron Walden-based community interest company committed to combating social isolation and employment barriers for over six years.

Dedicated to the fundamental belief that everyone possesses unique talents and potential, Enterprise East Group focuses on uplifting individuals on the margins of society. Their mission revolves around fostering community integration and creating accessible pathways to employment for those facing diverse challenges, including learning and physical disabilities, mental health issues, ex-offenders, addiction recovery, care leavers, homelessness, and low-income families.

Having already positively impacted the lives of over 8000 individuals, Enterprise East Group continues to grow its reach daily.

The Tees Better Future Fund grant will specifically support a new educational collaboration between Enterprise East Group’s community café, Café Cornell, and the local Dig-It community allotment. This innovative project will utilise both sites to host inclusive ‘Plot to Plate’ workshops, combining gardening and cooking skills.

Weekly sessions will engage participants from Enterprise East Group’s employability and social inclusion programs, as well as the wider community. Attendees will learn the entire process of cultivating seasonal fruits and vegetables, from planting and tending to harvesting and maintenance. Once the produce is ready, participants will collaborate with chefs in their community café to master the art of preparing delicious and nutritious meals.

This initiative not only boosts individual skills but also sustains a cycle: the produce will be used in Café Cornell, with excess yield donated to the Saffron Walden Community fridge at the Jubilee Hub. This actively supports local families and reduces food waste.

The Tees Better Future Fund is proud to support Enterprise East Group’s visionary initiatives, reinforcing its commitment to fostering positive change and sustainable community development.

Samantha McReynolds, Founder of Enterprise East Group CIC commented, “Our Plot to Plate project will enable local people facing a variety of barriers to access unique learning experiences within our community café and allotment. It is a great pleasure for us to be able to partner with the local community allotment charity Dig-It, whose expertise and facilities will greatly enhance this project. We are very grateful to the Tees Better Future Fund for their generous support in making this possible.”

“The Tees Better Future Fund is elated to support The Enterprise East Group’s impactful vision for social change in Saffron Walden. This grant exemplifies our commitment to fostering sustainable community development. The community allotment at Cornell Court not only addresses immediate challenges but also embodies shared values, fostering skill development, community integration, and a positive ripple effect beyond its roots.” Commented Sally Powell Co-Chair of the Tees Better Future Fund.

Shared ownership homes: Repairs and home improvements

Posted on 2 December 202321 May 2025 by Sarah O'Sullivan

If you’re considering a shared ownership property, one of the most common questions is: Who is responsible for repairs and home improvements? Understanding your responsibilities can help you budget effectively and avoid any unexpected surprises.

What is shared ownership?

Shared ownership allows you to buy a percentage share of a property while paying rent on the remaining share, typically owned by a housing association or landlord. While this offers a more affordable route to homeownership, it also comes with specific responsibilities for repairs and improvements.

Who handles repairs and improvements?

Structural changes and home improvements

While you’re free to decorate and make minor cosmetic changes, any significant structural changes require approval from your landlord. This is because structural modifications can impact the property’s market value, which may affect the price if you decide to staircase (buy additional shares).

Keep in mind that a landlord is not responsible for upgrades like a new kitchen or bathroom if your motivation is purely aesthetic.

Initial repair period

Some shared ownership properties come with an initial repair period, typically lasting up to 10 years. This applies if you own less than 100% of the property.

During the initial repair period:

The landlord covers essential repairs but cannot use the reserve fund or service charges to pay for them.
You are still responsible for paying your service charges as usual.
You may be able to claim up to £500 per year from your landlord for certain repairs, including issues with water, gas, electricity, or heating systems.

You can check whether your property has an initial repair period by referring to the Key Information Document provided by your landlord before you reserve the home.

External and structural repairs

For new-build homes, external and structural repairs are usually covered by a building warranty for the first 10-12 years. If you purchase a shared ownership resale property, any remaining warranty period will transfer to you.

For flats, external repairs are typically the responsibility of the freeholder or building owner. The cost is then divided among all flat owners through your service charge.

What to Do if Repairs Are Needed

If an issue arises, contact your landlord as soon as possible. They will assess the problem and determine whether the repair is essential. Keeping clear records of all communications and repair requests can be helpful.

For further information, visit the government website for official guidelines.

By understanding your responsibilities, you can enjoy the benefits of shared ownership without unexpected repair costs.

Tees leads discussion with local MP about the future of family justice

Posted on 27 November 202329 March 2025 by Sarah O'Sullivan

Last week, Tees’ Family Law team invited Julie Marson, MP for Hertford and Stortford into the Tees Law offices to discuss the reform needed to support families using the family justice system. This was organised ahead of Resolution Awareness Week, which started this week.

On Monday 27 November, Resolution, the organisation of family lawyers committed to promoting a constructive approach to family issues, launched its Vision for Family Justice – a blueprint for the future family justice system – at a special parliamentary event.

As members of Resolution, Tees Family Law team were keen to give their local MP their perspectives on and experiences of supporting families going through divorce and family breakdown, and to highlight the work to make divorce less confrontational and the plans to shape the future of family justice creating a fair system that works for Tees’ clients.

This year marks the 40th Anniversary of Resolution, which was established by family lawyers who believed that a non-confrontational approach to family law issues would produce better outcomes for separating families and their children. Nowadays, Resolution’s members, including all of Tees’ Family Law team across six offices, encourage clients to consider non-court dispute resolution, such as mediation and arbitration, and now offer one lawyer, one couple legal advice.

Sally Powell, Partner of the Family Law team, said:

“We were really pleased that Julie Marson MP was able to spend some time with us on Friday to talk through some of the pressing family law issues, such as the rights of cohabitants and the difficulties users are facing in the family justice system. We talked about the unfair outcomes for cohabitants in relationship breakdown, often when children are involved, and also discussed the extreme delays that Julie’s constituents are facing, particularly through Chelmsford Family Court.

Julie noted our concerns and agreed to come back to us about her Party’s policy in relation to the rights of cohabitants and she agreed to meet with the Courts Minister, Mike Freer MP, to discuss the damaging delays that current court users, particularly of the Chelmsford Family Court, are having to endure.”

It’s so important that policymakers fully understand what’s needed so that we can shape the future of family justice to benefit families, giving access to early legal advice and avoiding delays and protracted court proceedings.

This was a great way for Tees to start the conversation with Julie Marson MP, and to give her insight into our work and the experiences of our clients. We hope this will encourage the changes needed to create a fairer family justice system for all.

How to raise a grievance at work: A comprehensive guide

Posted on 27 November 202329 May 2025 by Sarah O'Sullivan

A work grievance is a formal concern, complaint, or issue that an employee raises with management. Handling grievances correctly is essential for fostering a positive workplace environment and ensuring fair treatment.

What is a grievance at work?

A workplace grievance can occur for various reasons, including:

Concerns about employment contract terms and conditions
Health and safety issues
Unfair treatment, discrimination, bullying, or harassment
Problems resulting from organisational changes or new work practices

Some complaints, such as those related to discrimination or whistleblowing, may follow specific legal procedures. Seeking professional legal advice can help ensure your grievance is handled correctly.

Informal grievance resolution

Before filing a formal grievance, consider addressing the issue informally. In many cases, a simple conversation with your line manager can resolve the problem. This approach is often quicker and less stressful.

If your complaint involves your manager, consider speaking to another appropriate person, such as an HR representative.

Formal grievance procedure

If informal discussions fail to resolve the issue, you may choose to initiate a formal grievance. Most employers have a grievance policy, typically based on the ACAS Code of Practice on Disciplinary and Grievance Procedures.

Steps to Follow:

Review your employer’s policy: Familiarise yourself with your company’s grievance procedure.
Document the issue: Maintain detailed notes of events, including dates, times, and individuals involved.
Submit a grievance letter: Write a formal letter outlining your complaint and providing relevant evidence.
Attend a grievance meeting: You’ll be given the opportunity to present your case. A colleague or trade union representative can accompany you.
Await the decision: Your employer will investigate and provide a decision within a reasonable timeframe.

How to write a work grievance letter

A grievance letter is a crucial part of the process. Here are some tips:

State the facts clearly: Provide specific details about the issue, including relevant dates and evidence.
Be objective and concise: Avoid emotional language and focus on the facts.
Explain the impact: Describe how the issue has affected your work.
Propose a solution: Suggest possible resolutions.

If you’re unsure about drafting a grievance letter, an employment law specialist can assist you.

What happens in a grievance meeting?

A grievance meeting provides an opportunity for you to discuss your concerns in a formal setting. Prepare thoroughly by gathering evidence, organising your thoughts, and noting any key points.

Can you bring someone to a grievance meeting?

Yes, you have a legal right to be accompanied by a colleague or trade union representative. They can offer support and take notes but cannot answer questions on your behalf.

Mediation as a Resolution Method

Mediation can be a helpful option, especially for interpersonal disputes. A neutral third party facilitates the conversation, encouraging both sides to find a mutually acceptable resolution.

Appealing a Grievance Decision

If you are dissatisfied with the outcome, you can submit a written appeal. The appeal should state the grounds for your disagreement. Your appeal will typically be reviewed by someone not involved in the initial decision.

Seek Legal Support

Navigating a workplace grievance can be challenging. Seeking legal advice ensures your rights are protected and increases the likelihood of a fair outcome.

Contact our employment law specialists today for expert support throughout the grievance process. We can assist with drafting your grievance letter, preparing for meetings, and representing you during appeals.

Tees supports grieving family with clinical negligence case

Posted on 23 November 202318 May 2025 by Sarah O'Sullivan

Justice at Stake: A Mother’s Testimony on Legal Representation in Clinical Negligence Cases

A Heartbreaking Loss: Adam Bunn’s Story

The mother of a young man who lost his life in 2021 has spoken out about the invaluable help provided by the Clinical Negligence team at Tees Law during a time of real need.

This case serves as a powerful reminder of the importance of specialist legal representation in supporting families and driving improvements in healthcare standards. This comes as the government’s proposals on Fixed Recoverable Costs (FRC) threaten to significantly limit access to justice for vulnerable groups.

What Happened to Adam Bunn?

In September 2021, 26-year-old Adam Bunn was admitted to the hospital, diagnosed with severe constipation, and discharged a few days later. Tragically, he was back in hospital the following day, where he collapsed and could not be revived.

An inquest in 2023 revealed that Adam had sepsis and rectal faecal impaction. His blood tests showed clear signs of sepsis, which should have been identified.

A Mother’s Perspective: katie Bunn’s testimony

Katie Bunn, Adam’s mother, shares her experience:

“Our son, Adam, died suddenly and unexpectedly on Friday, 17 September 2021. His inquest took place nearly two years later in August 2023. The coroner concluded that the hospital trust failed Adam in six key ways, one of which was due to neglect. With the correct diagnosis and treatment, Adam would likely have survived.”

The role of legal representation in the inquest

Katie Bunn emphasised the essential support provided by Tees Law:

“We were represented on a ‘no win, no fee’ basis by Tees Law, whose experience in clinical negligence cases was invaluable. Without their guidance, I am certain the coroner’s findings would not have been as comprehensive. The Trust would not have admitted their failings without legal pressure.”

She further explained how the legal team selected expert witnesses, engaged a skilled barrister, and navigated the complexities of the coroner’s court.

“The prospect of facing this process without legal support would have been unimaginable.”

The impact of fixed recoverable costs on access to justice

If the proposed FRC rules had been in place during Adam’s case, the family might not have been able to secure legal representation.

“The Trust would still have had taxpayer-funded legal representation, while we, as a grieving family, would have struggled without the necessary support.”

Tees Law’s perspective on fixed recoverable costs

Tees Law’s Clinical Negligence team expressed their concerns:

“Over the last decade, we have built a specialist practice representing vulnerable clients at inquests. The government’s FRC proposals will further marginalize vulnerable groups, including the elderly, those with mental ill health, and individuals with learning disabilities.”

Understanding Fixed Recoverable Costs (FRC)

Fixed Recoverable Costs (FRC) are legal fee limits proposed by the government for certain medical negligence claims. The most significant impact will be on claims under £25,000, which often involve vulnerable individuals.

The Department of Health has acknowledged that the proposed reforms disproportionately affect people with disabilities, the elderly, and low-income groups.

Recent changes to FRC in October 2023

In October 2023, the government implemented FRC for claims valued between £25,001 and £100,000. These reforms introduced an Intermediate Track with case-specific factors and Complexity Bands that determine cost limits.

Conclusion: Ensuring fair access to justice

Adam’s story highlights the essential role of legal representation in holding healthcare providers accountable and securing justice for grieving families. Fixed Recoverable Costs threaten this access to justice. It is crucial to ensure that vulnerable individuals retain the right to adequate legal support.

Tees Law remains committed to fighting for families like Adam’s and advocating for fairer legal frameworks.

Tees meets criteria for Customer Service Excellence once again

Posted on 15 November 202329 March 2025 by Sarah O'Sullivan

Tees has once again been re-certified and named as meeting the criteria for Customer Service Excellence (CSE) by the Centre for Assessment (CfA), on behalf of the Cabinet Office.

The assessment report provided to Tees this month (November 2023), pinpoints key strengths as ‘an organisation which very clearly understands the critical role that customer service plays in enabling it to meet its strategic objectives.’ Tees is visited annually by representatives of the CfA to review our practices and this year it has been revealed that we have an extremely good record of resolving the very few complaints that we do receive.

The report also recognises the significant work that goes into us re-achieving this status time and time again. It is clear with our growth strategy ahead of 2028, that we are determined to ensure our client journey is as friendly, easy and hassle-free as possible. We continually reinforce the message that clients are at the heart of everything we do and have worked hard to adapt processes to meet requirements to cater for our clients such as disability, deafness, illiteracy and mental health issues.

Customer Service Excellence is a national quality mark that seeks to recognise organisations that have a truly customer-focused culture and to promote continuous improvement. Certification to the Customer Service Excellence standard is achieved through a rigorous assessment process and an on-site visit to establish whether an organisation meets the scheme’s requirements.

Group Managing Director, Ashton Hunt, said:

“It’s wonderful to be re-certified for Customer Service Excellence again this year. It recognises the hard work of all our colleagues here at Tees to ensure we hit the criteria needed, but ultimately, it’s all about our mantra of depth being in all we do. We are committed to ensuring that all of our clients feel valued and supported by our knowledgeable and highly experienced solicitors and advisers and so it is a real honour to once again be recognised for our efforts.”

The new report states that it ‘was clear from the assessment process that, despite continual change, and ever-increasing competition within the legal profession, Stanley Tee LLP, comfortably re-achieved the high standards necessary to be accredited against the Customer Service Excellence Standard.’

Tees new Senior Wealth Planner now settled and seeing clients

Posted on 14 November 202329 March 2025 by Sarah O'Sullivan

Tees Financial Ltd has recently welcomed Senior Wealth Planner David Blackman, a role with a key focus on working with the farming community – a first for the firm.

Tees has a long history of working with farming families, going back 100 years, but before now, we’ve not had a senior financial adviser on board who specialises in this area.

With over 32 years of experience in financial services, David is passionate about helping all clients through life events, with a real interest in planning tax efficiency for agricultural businesses and owners. Tees’ financial advisers work with clients to help them pass on their farm and land assets to the next generation in a well-planned and tax-efficient way. This includes taking advantage of Inheritance Tax reliefs (IHT), Business Property Relief (BPR) and Agricultural Property Relief (APR).

Part of David’s role is to help farming businesses make any necessary adjustments in investment activities and to encourage the use of Trusts and other ownership structures to ensure assets can be passed on tax-efficiently.

David is looking forward to advising more clients and said “It’s important that farming families think about putting appropriate plans in place. It can all be confusing with so many options out there, so I’m here to make sense of it all for our clients and advise on the best ways to protect assets and plan for the future. This includes help on pension and retirements too.”

David has a breadth of experience in providing finance advice to the rural community and has joined Tees after previously working for NFU Mutual – a Farmers’ Union insurance composite, so he fully understands the needs and complexities involved in agricultural land ownership and business. As a Chartered Financial Planner and a Chartered Associate of the London Institute of Banking and Finance, David is also able to advise on protecting family wealth and ensuring financial stability in the future.

“I am passionate about helping clients to achieve their goals and it’s so important to me to grow relationships with my clients by regularly reviewing financial plans, instead of just being very transactional. That’s what I love about the job.”

Our specialist financial advisers are based in several sites including Essex, Cambridgeshire and Hertfordshire, but can help anyone in the UK.

If you would like to find out more about our services or speak to David directly, call our team on 080o 015 1165.

Tees Financial Academy marks 2nd year with 2 new starters

Posted on 14 November 202329 March 2025 by Sarah O'Sullivan

Last year, Tees Financial launched a new adviser academy, with an aspiration to train Financial Advisers who are new to the industry. Last August the team welcomed its very first two participants and now, a year on, we welcome two additional staff members.

The Academy is structured around a two-year apprenticeship programme which combines studying for the CII’s Diploma in Financial Advice, as well as hands on experience as a financial adviser.

New starters Ben Parkhurst and Megan Johns will be studying for their Level 4 Financial Adviser exams at the same time as shadowing the firm’s highly experienced financial advisers. The programme promises to provide Academy members with key objectives to take away from every stage and gives experience across the whole firm.

James Appleby, Managing Director of Tees Financial Ltd, said: “We’re really excited to be welcoming two additional participants to our Academy and are so proud to continue on our promise to harness and invest in the future of up-and-coming talent for financial advice.”

Ben Parkhurst from Chelmsford didn’t have a financial background before joining the Academy but did have friends who were in the industry and who had told him he could be a great fit. He originally planned on pursuing a career in engineering, “I completed an apprenticeship to become a mechanic before I came to Tees. I thought I wanted to go further in engineering, but then I changed direction and went into logistics. It was here that I realised I love client work, problem solving and talking to people.”

Ben came across Tees this summer and decided to apply for the Academy once he saw the volunteering and charity work the company get involved in, because it aligned with his personal ambitions. He plans on studying further to Level 6 once he has completed his Level 4 exams.

Another of our latest recruits Megan Johns who hails from the Bishop’s Stortford area, where the Tees headquarters are based, joined in August this year and has already completed her first exam on the Level 4 course. “At first it felt daunting to study and work at the same time, but I’m actually really enjoying it and have found it easier in a way because I get real experience in the office alongside one study day a week.”

Megan joined Tees originally as an admin adviser and although she liked the job, she became interested in The Academy at Tees Financial Ltd, once she learnt you don’t need any particular A Levels to be accepted and do well in the role. She said “I’m from the local area so I always knew about Tees but didn’t necessarily know too much about the financial side of the business until I joined. It really interests me, and I hope to progress to become a long-term member of the team once I pass all my exams!”

The Level 4 programme consists of six exams split across two years at the end of which, along with the practical work shadowing experienced advisers in the office, provides Academy members with the qualifications, knowledge and experience to take up a role as a financial adviser at the end of the term. There is also an option to continue studying to become a chartered adviser. The opportunity is open to anyone who in the words of Megan, is “hard working, willing to learn and a people person.”

The exams cover off topics such as financial services, regulation and ethics, investment principles and risk, personal taxation and financial planning in practice. The last exam comprises a written essay style format.

Last August, Tees welcomed Percy Sam – an Industrial Design graduate and Guy Pearson, who previously studied Exercise, Nutrition and Health at Nottingham Trent University.

The Academy has been a change in direction for Guy who previously trained as a personal trainer before the global pandemic. He recalls, “I joined a large advisory firm after leaving personal training, but felt I lacked support and the tools I needed to study for my Financial Adviser exams, but at Tees I have been able to get on-the-job experience as well as lots of time to learn from experienced team members.”

Both Percy and Guy are just a year away from becoming fully qualified and are advocates for others joining the Academy. Percy admitted, “The Academy wasn’t even on my radar, and I knew nothing about financial advising before joining Tees!”

“The Academy at Tees Financial Ltd offers an opportunity to become a qualified Financial Adviser in two years,” says James Appleby. “We’re looking for candidates with the right attitude and aptitude, regardless of past experience.”

The Academy at Tees Financial Ltd is committed to the rolling programme and aims to continue to recruit up to two new recruits each year. This forms part of Tees Financial Ltd’s longer-term growth strategy.

If you would like to find out more about our services or speak to a Tees financial adviser directly, call our team on 0808 159 7432, or fill out our enquiry form and we’ll be in touch.

Tees is a trading name of Tees Financial Limited which is regulated and authorised by the Financial Conduct Authority. Registered number 211314. Tees Financial Limited is registered in England and Wales. Registered number 4342506.

Modernising fertility law: HFEA’s proposals

Posted on 2 November 202318 May 2025 by Sarah O'Sullivan

In November 2023, the Human Fertilisation and Embryology Authority (HFEA) outlined a series of recommendations to modernise fertility laws in England and Wales. These reforms aim to enhance patient care, ensure legal clarity, and keep pace with advancements in reproductive science.

Why reform is needed

The HFEA, as the regulator of fertility treatment in the UK, plays a critical role in protecting patients. Since the introduction of the Human Fertilisation and Embryology Act in 1990, fertility law has faced challenges due to outdated legislation. Judges in family law courts often have to interpret the law, leading to inconsistent outcomes, particularly regarding legal parenthood.

The HFEA’s recommendations address these gaps by focusing on four key areas:

Patient Safety and Best Practices
Access to Donor Information
Consent
Scientific Developments

Enhancing patient safety and best practices

To strengthen patient protection, the HFEA proposes stricter regulatory controls and expanded enforcement powers for licensed clinics. This would ensure clinics meet high standards of care, reducing the risk of legal complications for families undergoing fertility treatment.

Improving access to donor information

Recent legislative changes have enabled donors to access information on previously anonymous donations. The HFEA recommends providing donors with mandatory implications counselling before treatment. Additionally, clinics would be required to offer clear guidance to both donors and recipients on the implications of accessing this information.

Addressing consent complexities

Current laws surrounding consent for fertility treatment, embryo storage, and embryo use are ambiguous. Judges often face difficult decisions in cases involving consent disputes, particularly in situations of relationship breakdown or posthumous conception. The HFEA’s proposals call for clearer legal definitions to protect all parties and provide greater certainty for families.

Embracing scientific developments

With rapid advancements in reproductive technology, the HFEA also advocates for more flexibility in the law. Granting the HFEA greater discretion to adapt regulations in response to scientific progress will ensure the legal framework remains relevant and responsive.

The need for timely legal reform

Since its introduction, the Act has only undergone one significant update in 2008, which expanded parental rights for same-sex female couples. While this was a positive step, it also introduced complexities in legal parenthood determination. Many families face uncertainty and legal challenges due to the outdated framework.

Despite increasing calls for reform, including on the HFEA’s 30th anniversary in 2020, progress remains slow. As fertility treatments become more common, modern legal protections are essential to reflect the diverse family structures of today.

How Tees Law can help

At Tees Law, we frequently assist parents navigating the legal aspects of fertility treatment. From reviewing documentation to ensuring legal parenthood is established, our experts provide comprehensive support. We also offer guidance on consent and storage disputes, particularly during family breakdowns.

Furthermore, our clinical negligence team welcomes the HFEA’s emphasis on patient safety. Enhanced regulatory oversight can prevent instances where clinic errors lead to complex legal battles over parenthood.

Conclusion

While legislative changes are yet to be implemented, the HFEA’s recommendations represent a positive step toward safeguarding patients and modernising fertility law. At Tees Law, we support these efforts and remain committed to helping families achieve legal security and peace of mind throughout their fertility journeys.

For expert legal support on fertility law and parental rights, contact our team today.